Windows Live Essentials 2011 – msnmgr.exe Error “The program can’t start because wldlog.dll is missing from your computer. Try reinstalling the program to fix problem”

After long wait, at last Windows Live Essentials 2011 reaches its RTM. There are 2 installer versions we can use:

Today I had chance to install it. Everything else went smooth but I got msnmgr.exe error when I was ‘first time’ starting the Windows Live Messenger.

The error says The program can’t start because wldlog.dll is missing from your computer. Try reinstalling the program to fix problem.

The error message was only thrown once. But after that every time I tried to login to Messenger it threw error 80040154. The solution link that leads to msxml3.dll fix didn’t help at all for this version nor reinstalling the Windows Live Messenger.

After long day of research, at last I got the solution. It seems the new Windows Live has grouped the wldcore.dll and wldlog.dll (used by Messenger, Contacts and Mail) to a folder c:\Program Files\Windows Live\Shared

image

Maybe because I did upgrade install it screwed up things.

The solution was simply copy paste those 2 files wldcore.dll and wldlog.dll from c:\Program Files\Windows Live\Shared to

  • c:\Program Files\Windows Live\Messenger
  • c:\Program Files\Windows Live\Contacts
  • c:\Program Files\Windows Live\Mail

Now I can login to Windows Live Messenger and enjoy the whole Windows Live Essentials 2011 products.

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Comments

48 responses to “Windows Live Essentials 2011 – msnmgr.exe Error “The program can’t start because wldlog.dll is missing from your computer. Try reinstalling the program to fix problem””

  1. badmash Avatar
    badmash

    I just signed up to your blogs rss feed. Will you post more on this subject?

  2. Ferry Meidianto Avatar

    Sure. Thanks for visiting. 🙂

  3. Tom Yeh Avatar
    Tom Yeh

    Thanks for your share.
    finally, my problem solve by your instruction.
    why MS don’t have any solution could help us solve this kind of problem.

  4. Vincent Bouchy Avatar
    Vincent Bouchy

    Thank you Ferry, your post just solved my ‘offlineness’ since the Windows Live Essentials 2011 upgrade !

  5. Ferry Meidianto Avatar

    You’re welcome Vincent!

  6. Elizabeth Avatar
    Elizabeth

    Hi,

    I’ve come across this issue as well, but when I went to look in the shared folder that file was not there.. Not sure if there is another solution, but I seem to have hit a wall with this..

    Thanks for any help you may have!

  7. Ferry Meidianto Avatar

    Hi Elizabeth,
    Try searching that file inside Windows Live folder, ie: C:\Program Files\Windows Live

  8. Dennis Avatar
    Dennis

    It STILL didn’t work D: im still getting the error :/ what am i doing wrong? i copied and pasted the things like you said but it still didn’t work v_v

  9. Marc Avatar
    Marc

    i dont have the mail folder, so i tried anyways and its still not working… can u help plz, im getting really frustrated

  10. Ferry Meidianto Avatar

    @Dennis: The error could be caused by other thing. I write wrote this post based on my experience.

    @Marc: That’s maybe because you haven’t installed Windows Live Mail.

  11. Chad Gross Avatar
    Chad Gross

    You are a friggin genius! Was forced to update messenger by MS and then it hosed everything up. Had to uninstall an reinstall and still broke. MS has this install messed up for the new messenger and it took me forever to find this post and MS has nothing on how to fix it. Oy yey.

  12. Tcho Avatar
    Tcho

    Man meu msn ta dando eros esquisitos!

  13. Amjed Avatar
    Amjed

    Thaaaanks a lot, it worked for me 🙂

  14. Terry Hodgson Avatar
    Terry Hodgson

    Absolutely bang on! Your suggested fix worked wonders for me and I thank you for posting your solution. I tried various software programs that suggested they could fix my problem but they didn’t work.

  15. Tony Avatar
    Tony

    Hello i looked for the directory and all it shows is this
    c:\Program Files\Windows Live\Family Safety
    c:\Program Files\Windows Live\Mesh
    c:\Program Files\Windows Live\Mail
    And the files can’t be found –> wldcore.dll and wldlog.dll I am running x64 and when i run the installer it hoses my system and lags to the point where i have to use system restore..

  16. Ferry Meidianto Avatar

    Try looking at Program Files (x86) directory.

  17. molham Avatar
    molham

    I donot find shared folder in folder windows live what is the solve of this difficult

  18. Ronald Benvenutti Avatar
    Ronald Benvenutti

    Sometimes the above solution is OK. For me, at the first time it worked, but not anymore.

    The real problem is the PATH environment variable. Edit it and put the MSN related paths to the beginning. This worked for me. Go to Control Panel, System, Advanced System Configurations, Environment Variables, cut all the paths with “Windows Live” and paste them at the beginning.

  19. Ferry Meidianto Avatar

    Thanks for sharing

  20. Baki Avatar
    Baki

    Helo My probelms is In Windows live /Shared its no wldcore.dll and wld….. Whay ?

  21. Mohab Hafez Avatar
    Mohab Hafez

    Thanks man you made my day 🙂

  22. Delta Avatar
    Delta

    It didn’t work, I don’t have a shared folder. I tried to fall the same steps and nothing. I even did a search through my whole system and didn’t locate it. I tried reinstalling, but it says its already installed. I tried uninstalling. But there is nothing there. Please Help.

  23. Iyanna Godsey Avatar

    “Say, you got a nice blog.Many thanks. Really Cool.”

  24. Roger Avatar

    Gracias por tu ayuda, eres el mejor 😉

  25. deaa Avatar

    the ordinal270 could not be located the dynamic link library WLDCore.dll
    ???

  26. Joe Avatar
    Joe

    I some problems about 2 months ago, then decided to use older version instead, but now they disabled it for the new one. As i installed the new version I got also that ordinal 270 error, but following the instructions it worked, simple as that. I searched even page eleven from google, but didn’t get a single solution until i found this place.
    Thank You

  27. James Avatar
    James

    I had a problem after doing the above . the error shown now is ” The ordinal 43 could not be located in the dynamic link library WLDCore.dll.

  28. Katelyn Rhoades Avatar

    Wow, great article.Really looking forward to read more. Want more.

  29. Kishore SL Avatar
    Kishore SL

    superb!!
    i had been screwed up & this post gave one stop reply

    thanks a ton!!

    Regards,
    Kishore.SL

  30. Maria Avatar
    Maria

    Tanks for the help:)

  31. Robert Avatar
    Robert

    Magic, thank you

  32. hub coonen Avatar

    Thank you problem solved

  33. Jim White Avatar
    Jim White

    Brilliant. had the same problem with the wldcore.dll error and your solution fixed it. Thanks!!!! Only difference it was in programs files x86, not the 64bit programs file.

  34. Obelix Avatar
    Obelix

    Merci pour tout super efficace

  35. Andreas Avatar
    Andreas

    Thanks a lot, you saved my life, mate.

  36. jahmaka Avatar
    jahmaka

    Thank you so much.

  37. David Prentice Avatar

    Thank you so much this really helped me a lot!

  38. osmodia Avatar
    osmodia

    Would be nice if it worked, but I have NO wldcore.dll file on my PC, no c:\Program Files\Windows Live\Shared, nothing! I have downloaded Live essential’s, run it and it says I’m good to go but nothing! No start icon, nothing shows anywhere so I can’t uninstall even with Revo uninstaller.

  39. Marco Avatar

    @osmodia: make sure to search for wldcore.dll by using Wimdows Command Prompt:

    1) Click Start
    2) Type cmd in “Search programs and files”
    3) Command Prompt window appears
    4) In Command Prompt window type:
    cd\
    dir wldcore.dll /s
    5) It should find it in some folder

    Because I wasted half a day searching for wldcore.dll by using Windows Explorer search box and it won’t find it. I don’t know why, Windows is junk and evil!

  40. Donald Sanders Avatar

    Even for Windows 10 the WLDCore.dll should be on your computer. If it is not then you have a problem with your operating system.

    To find it: Pull up Windows Explorer. In the top two input fields put in C:\ on the left and WLDCore.dll in the right field, then press enter. It will search your entire hard drive.

    After it comes up right mouse click it and then click on copy.

    Next go to the folder of the program you are trying to run and paste (copy) it in into that same folder.

    It worked for me.

  41. Muskrat Avatar
    Muskrat

    I have the same problem, I had it before on win7 and I have it now on a completely clean install of win10, WLDCore.dll does not exist on this computer.

    However Windows Live Mail opens as it should if I just click the icon. It opens as it should when I click a mail link in Internet Explorer.. if I try the same in Firefox or Chrome however I get the WLDCORE.dll is missing and won’t open. Which is really rather frustrating as I don’t use Internet Explorer.

  42. Sneezy Phil Avatar
    Sneezy Phil

    Awesome, thanks. But found the files in C:\Program Files (x86). C:\Program Files just came to a dead end.

  43. FishDog Avatar
    FishDog

    Thank you on the WLDCore.dll fix suggestion. Worked perfectly. Been damn near 6 mo’s i had this problem so now I can click on C.List ads and reply direct, rather then cut/paste address.

    Sometimes I try to send a file direct and it occasionally would come up with same error? I’m assuming it’ll fix that, when I send a file?

    Thank you very much!!!!!!!!!!

    Speaking of Windows Live and such, I tried to add windows live mail to my X’s new computer because she was using their new mail program which is BS!!!!!! I hate it! Totally dysfunctional. I looked everywhere to find a download for Windows Live specifically to add the mail program I use, for her. Much better!!

    Can I find Windows Live somewhere and download/install on her HP laptop running Windows 10, 64bit, and then would it migrate the existing contacts and folders over to the newly installed Windows Live Mail, should it be available?

    I refuse to buy a new laptop for same reason as I will NEVER IN A 1000 YEARS use the new mail program windows is forcing down everyone’s throat!!??

    On their current mail program there is no option to have a screen where folders are in area on left, incoming e-mails are showing in a frame up top and a preview window of hi-lited e-mail showing below!!??

    Thanks for your help.

  44. Ferry Meidianto Avatar

    Hello Todd,

    I’m afraid that the Windows Live is already dead.
    You can use free live.com or pay for Office 365.
    For personal use the Office 365 is $69.99/year.

    Best Wishes.

  45. Tommy Avatar
    Tommy

    I have Windows 10. I had my doubts about the suggested fix but it is simple and works great. As said previously why doesn’t Microsoft deal with this? Eliminated much frustration and countless hours of searching for an answer. Much Thanks!

  46. Ferry Meidianto Avatar

    You’re welcome!

  47. GM Avatar
    GM

    Quote: Try looking at Program Files (x86) directory.

    Thanks Ferry! Nice to finally have WLM working right.

    Btw Fish and Ferry yes you likely can still download the WLM 130MB offline installer since I did so only a couple months ago after finding a link after an hour long search but I’m sorry I can’t remember where it was or I’d tell you. Search and be patient searching through all the links that don’t work then you’ll likely find one that does like I did.

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